The AI chatbot built for medspas.
NexioFront is medspa software that books appointments, answers pricing questions, and recovers leads, 24/7. Built as a WordPress plugin specifically for medical spas and aesthetic clinics, trained on your treatments and pricing.
Every medspa loses leads the same way.
If even three of these describe your medspa, you are leaving money on the table every day. NexioFront is designed to fix all six.
Medspa software trained on your actual website.
Generic chatbots make things up. NexioFront is medspa software that crawls your entire WordPress site, builds a vector knowledge base, and pulls the most relevant content before responding, so every answer is grounded in your treatments, prices, hours, and FAQs.
- One-click site crawl indexes every public page into vector embeddings
- Manual Q&A for specific medspa pricing questions you want answered exactly
- PDF upload for treatment menus, service catalogs, and consent forms
- Bring your own API key, pay AI providers directly at cost
Books medspa appointments inside the chat. No redirects.
Most medspa booking software dumps the visitor on a Calendly link or external form. NexioFront books natively, date picker, time slots, treatment selection, all inside the chat window. The booking saves to WordPress, syncs to Google Calendar, and triggers automated reminder and follow-up emails.
- Interactive date and time picker built into the chat UI
- Auto-confirm or manual approval flow per treatment type
- SMS appointment reminders before each visit, designed to reduce medspa no-shows
- Post-appointment follow-ups for review requests and rebooking
- Google Calendar sync and CSV export to Vagaro, GlossGenius, or any system
Nine email automations. One unified medspa CRM.
NexioFront is a complete medspa email marketing platform built into the chatbot. Welcome flows, abandoned cart recovery, lead nurture sequences, post-appointment follow-ups, and review requests, all built in, all tracked, all triggered by chat events.
- Welcome email on first chat, plus booking confirmation, reminder, and follow-up
- Abandoned cart recovery with optional discount code (WooCommerce)
- 3-step medspa lead nurture for prospects who did not convert
- Re-engagement campaigns for inactive medspa clients (configurable days)
- Open and click tracking on every email, plus a daily summary to your inbox
Sell skincare products. Add to cart. Recover abandoned carts.
When WooCommerce is active, NexioFront becomes a medspa POS-integrated sales agent. Patients browse skincare products inside the chat, add to cart, and check out without leaving the conversation. The AI detects discount requests and delivers real WooCommerce coupon codes on the spot.
- Product cards with images, prices, and add-to-cart buttons in chat
- Discount automation, the AI listens for "discount", "deal", "coupon" and delivers real codes
- Cart recovery chat triggers when a visitor abandons cart
- Order lookup, patients check order status without leaving chat
- Stock alerts, upsell messages, and review requests automated
- Conversion tracking, every WooCommerce order traced back to the chat session
When the AI hits its limit, your medspa team takes over.
NexioFront knows when humans should step in. Trigger keywords you define ("human", "manager", "complaint") automatically route to your medspa team, with a full email transcript of the conversation so far. Or your team can jump into any active chat from the WordPress dashboard.
- Keyword-triggered handoff sends an instant email with the chat transcript
- Live takeover from the WordPress dashboard, see active chats and take over any session
- Smooth handoff, the patient sees a natural transition, not an awkward disclaimer
- Handoff dashboard flags sessions that need human attention
- Release back to AI when the conversation can resume on its own
Patients upload a skin concern photo. AI understands it.
NexioFront has GPT-4o Vision built in. Visitors can upload an image, a skin concern photo, an area they want treated, a screenshot of a product, and the AI analyzes it, asks clarifying questions, and points them toward a relevant treatment consultation. Useful for medspas, dermatology clinics, and aesthetic practices.
- Drag-and-drop image upload right inside the chat widget
- Powered by OpenAI GPT-4o for strong vision understanding
- Treatment suggestions based on visible concerns, medspa-specific
- Privacy-respecting, images are not stored long-term unless you enable it
Everything built into medspa software done right.
Twelve more capabilities included in the same plugin. No add-ons, no upsells. Compare it to any other medical spa software programs.
Webhooks
Send chat events to any external system, Zapier, Make, custom endpoints.
Exit Intent
Trigger a custom message when visitors are about to leave the page.
Multi-Language
Auto-detects visitor language and responds in their native tongue.
Google Calendar
Two-way sync, bookings appear instantly in your team's calendars.
Auto-Open Delay
Pop the chat after a custom delay or scroll depth, no annoying instant open.
Starter Buttons
Quick-reply buttons, "Book Botox", "See pricing", "Treatment menu".
Custom Branding
Your medspa's colors, name, avatar, and welcome message. White-label ready.
Medspa Lead Capture
Auto-capture name, email, phone with intelligent qualifying questions.
Analytics Dashboard
Sessions, leads, bookings, conversion rate, and AI cost, all in WP admin.
CSV Export
Export bookings, leads, and chat sessions for your medspa CRM or spreadsheet.
AI Training Feedback
Thumbs up or down on AI responses train your knowledge base over time.
Embed Anywhere
One line of JavaScript works on Shopify, custom HTML sites, anywhere.
Why NexioFront beats generic chatbots.
Most chatbots are built for any business. NexioFront is medspa software built specifically for medical spas and aesthetic clinics.
| Feature | NexioFront | Tidio | Drift | ManyChat |
|---|---|---|---|---|
| Native medspa booking in chat | ✓ | ✗ | ✗ | ✗ |
| Trained on your medspa website (RAG) | ✓ | ✗ | Partial | ✗ |
| SMS appointment reminders | ✓ | Add-on | Add-on | ✓ |
| 9 email automations built in | ✓ | ✗ | Limited | ✗ |
| Live human takeover | ✓ | ✓ | ✓ | ✗ |
| Built for medspas | ✓ | ✗ | ✗ | ✗ |
See it answer your patients before you decide.
On a quick demo, we will load NexioFront with your real treatments and pricing, then show you how it answers patient questions and books appointments. You see exactly how it would work on your site, no guesswork.
If it is not the right fit for your medspa, no pressure and no hard feelings.
The problems medspa owners bring us, and how NexioFront handles them.
My front desk can't keep up with DMs and missed calls. What happens to those leads?
People ask "how much is Botox?" at 10pm. By morning they've booked elsewhere. Can this fix that?
Patients book, then never show. How does NexioFront keep my chairs full?
I already use Vagaro / GlossGenius / Mindbody. Do I have to rip that out?
I'm worried an AI will say something wrong about a medical treatment. How is that handled?
What if a patient is upset or asks for a real person?
A patient wants to show me a skin concern before booking. Can the chat handle that?
I don't have time for a complicated setup. How much work is this on me?
I run promos and sell skincare. Can the chat actually sell, not just answer?
Will adding another tool slow down my website?
Stop losing medspa leads to silent forms.
Book a demo and watch NexioFront answer patient questions and book appointments with your own treatments and pricing. Your booking calendar will thank you.